Shop
A point of sale that knows who is staying
Sell to a guest and it lands on their room bill, settled with the rest of the stay. Sell to a walk-in and it goes on the day's Desk Folio. Either way the sale is taxed at your province's rates the moment it is made.
The Shop on the demo property. Packages, add-ons that ride an activity booking, and products with their unit beside the price: the day-use shower is per use.
Selling
Two kinds of buyer, one till
Sell to a room
A sale to an in-house guest posts to their room folio and is settled at check-out with everything else on the stay. The guest signs one bill.
Sell to a walk-in
Somebody who is not staying buys on the Desk Folio, a real folio for each day with the desk as the guest. It is settled, voided and invoiced like any other folio, so the day's counter sales have a bill of their own.
A tab has a card behind it
Charging to the room is offered to a guest with a payment method on file. A guest who paid cash at arrival is offered take payment now instead, so every tab can actually be settled.
Taxed as it is sold
Every sale posts to the ledger with its GST and QST, or HST, at the moment of sale, filed under product revenue.
Billing units
Name it, and it suggests how it is billed
Type a product's name and Cardinal suggests the unit, as a one-tap suggestion you can change. The unit then drives the quantity, so a per-night item sold to a four-night stay bills four with nobody multiplying at the desk.
| You type | It suggests | Sold to a four-night stay for two |
|---|---|---|
| Parking | per night | 4 |
| Firewood | per night | 4 |
| Massage | per person | 2 |
| Kayak by the hour | per hour | the hours you enter |
| Day-use shower | per use | 1 per use |
| Bottled water | each | 1 per sale |
Packages
Four pricing bases, and revenue on the right night
Per stay, per night, per person, per person-night
A daily breakfast for two people over three nights bills six, correctly, without anyone doing arithmetic at the desk.
Revenue lands on the night it is earned
A multi-night package posts one charge per night on its own date, so a stay crossing a month end puts each morning's revenue in the right month.
You choose the day a package starts
Choose which day a package starts. Breakfast added on day two of a four night stay bills two mornings, and the kitchen sheet shows it on the right days.
Blended, separate or comped
Attach a package to a rate and choose how it appears. Blended shows the guest one all-in nightly rate while the lodging tax is still computed on the lodging portion only.
Late check-out and early check-in
Sold by the hour, and only while the room is free
Two hours past eleven and six hours past eleven are different products: the second one costs you the turnover. So they are a room product rather than a shop item, sold from the reservation, because only the stay knows when the room is free.
- Priced by the hour
- You set an hourly price. What the guest buys is frozen onto their stay at the moment of sale, so changing your price later leaves the stays already sold as they were agreed.
- Capped by the next guest
- A late check-out stops at the next arrival's check-in, and the offer says how many hours are available. An early check-in works the same way against the guest leaving.
- The board moves with it
- The bar on the calendar extends past check-out, so housekeeping and the second desk both see the room as held.
- Taxed as a service
- A few extra hours are a service, and accommodation tax stays on the nights.
- Yours to switch on
- Both start switched off, and the property turns them on at its own hourly price.
Questions
Asked and answered
How do I sell a package that is per person, per night?
That is one of the four pricing bases: per stay, per night, per person, per person-night. Breakfast for two over three nights bills six, correctly, with no arithmetic at the desk. You can also choose which day a package starts, so added on day two of a four-night stay it bills two mornings.
Can I include breakfast in the room rate?
Three ways, and you choose per item: charge it as its own line, blend it into the nightly price so the guest sees one all-in rate, or comp it. Blended keeps the accounting correct, because the lodging tax is still computed on the lodging portion only.
How does the kitchen know who eats when?
The guest service report: every guest on property that day, their services, that day's activities with times, and a printable sheet with a signature column.
Next
Read this next
Activities
Rentals, guided sessions and hourly bookings, each sold the way it runs, and billed to the guest's room.
Rooms and reservations
The booking and its bill on one screen, with guards that stop the mistakes that cost money.
Rates
Plans that follow the base rate, and a safety rule that stops the system quoting above rack.
See it running
Watch a day run before you talk to anyone.
Six real screens from a working property, in the order the day happens. Open it now and go at your own pace.