Shop
A point of sale that knows who is staying
Sell to a guest and it lands on their room bill, settled with the rest of the stay. Sell to a walk-in and it goes on the house account, in that day's Desk Folio. Either way the sale is taxed at your province's rates the moment it is made.
The Shop
Every package, add-on and product on one till
Packages, activity add-ons and shop products on the same screen, each with its price and the way it is billed. Sell it, and it lands on the right bill.
- 1Packages, sold at one price, with what the guest saves
- 2Add-ons that ride an activity booking and settle with it
- 3The billing unit beside the price: the shower is per use
- 4The day's house folio, for sales to walk-ins
Selling
Two kinds of buyer, one till
Cardinal knows who is staying, so the sale goes to the right bill on its own.
- A guest who is staying
Their room folio
Settled at check-out with everything else on the stay. The guest signs one bill.
- Somebody passing through
The Desk Folio
A real folio for each day, with the desk as the guest, so the day's counter sales have a bill of their own.
A tab has a card behind it
Charging to the room is offered to a guest with a payment method on file. A guest who paid cash at arrival is offered take payment now instead, so every tab can actually be settled.
Taxed as it is sold
Every sale posts with its GST and QST, or HST, at the moment of sale, filed under product revenue.
Billing units
Name it, and Cardinal suggests how it is billed
Type a product's name and Cardinal suggests the unit, as a one-tap suggestion you can change. The unit then sets the quantity, so nobody multiplies at the desk.
Sold to a four-night stay for two
Parking
per night
4nights billedMassage
per person
2people billedKayak by the hour
per hour
Hoursthe hours you enterDay-use shower
per use
1per useBottled water
each
1per sale
Packages
Packages that bill themselves, on the right night
Per stay, per night, per person or per person-night. Pick the basis once and the count is done for you.
- 2 × 3 = 6
Breakfast for two, three nights
Priced per person-night, it bills six on its own, with nobody doing arithmetic at the desk.
- 1 a night
Revenue lands on the night it is earned
A multi-night package posts one charge per night on its own date, so a stay crossing a month end puts each morning in the right month.
- Day 2
You choose the day it starts
Breakfast added on day two of a four-night stay bills two mornings, and the kitchen sheet shows it on the right days.
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- Blended, separate or comped
- Attach a package to a rate and choose how it appears. Blended shows the guest one all-in nightly rate while the lodging tax is still computed on the lodging portion only.
Late check-out and early check-in
Extra hours, sold only while the room is free
Two extra hours and six extra hours are very different: the second can cost you the cleaning window before the next guest. So late check-out is sold from the reservation, where Cardinal knows when the room is next needed.
Priced by the hour
You set an hourly price. What the guest buys is frozen onto their stay at the moment of sale, so a later price change leaves stays already sold as agreed.
Capped by the next guest
A late check-out stops at the next arrival's check-in, and the offer says how many hours are available.
The board moves with it
The bar on the calendar extends past check-out, so housekeeping and the second desk both see the room as held.
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- Taxed as a service
- Extra hours are taxed as a service. The lodging tax applies to the nights only.
- Yours to switch on
- Both start switched off, and the property turns them on at its own hourly price.
Questions
Asked and answered
How do I sell a package that is per person, per night?
That is one of the four pricing bases: per stay, per night, per person, per person-night. Breakfast for two over three nights bills six, correctly, with no arithmetic at the desk. You can also choose which day a package starts, so added on day two of a four-night stay it bills two mornings.
Can I include breakfast in the room rate?
Three ways, and you choose per item: charge it as its own line, blend it into the nightly price so the guest sees one all-in rate, or comp it. Blended keeps the accounting correct, because the lodging tax is still computed on the lodging portion only.
How does the kitchen know who eats when?
The guest service report: every guest on property that day, their services, that day's activities with times, and a printable sheet with a signature column.
Next
Read this next
Activities
All your activity reservations as a calendar or a list, each with its payment colour and its next step, billed to the guest's room.
Rooms and reservations
All your lodging reservations as a calendar or a list, each with its colour, its next action and its bill on the same screen.
Rates
Type one price and every rate plan follows it, and the guest always gets the lowest rate that applies.
See it running
Follow a full day in Cardinal, screen by screen.
Six real screens from a working property, in the order the day happens. Open it now and go at your own pace.